Effective Communication in English

"The single biggest problem in communication is the illusion that it has taken place."

The Effective Communication in English course is designed to guide participants through the key principles of communication, help them understand the reasons behind misunderstandings, as well as teach them how to practically apply effective communication techniques in both professional and personal life. This course is suitable for anyone looking to strengthen their communication skills in English, offering a mix of theoretical insights and practical exercises.

 
 Course Objectives:

• Learn the fundamental principles of effective communication and how to apply them appropriately.
• Enhance the ability to ask questions and differentiate among types (open, closed, and control questions).
• Master handling emotions and empathy in communication.
• Build confidence in using English for communication.
• Develop active listening skills and learn how to prevent manipulation in conversations.

What You Will Gain:

• Practical understanding of various components of communication (verbal, non-verbal, and vocal).
• Practice in efficient negotiation and handling objections.
• Improved ability to identify and manage manipulation and misunderstandings.
• Ability to use English more naturally and effectively in both everyday and professional communication.

Course Outline:

• Introduction to Effective Communication
• Basics of Communication and Its Types
• Communication Mistakes and Misunderstandings
• Types of Questions and Their Significance
• Handling Objections and Criticism
• Emotions in Communication
• Transactional Analysis and Ego States
• Confidence in Communication
• Listening and Attention
• Manipulation and Expectations in Communication